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A customer called to say he couldn't get his computer to fax anything. After 40 minutes of trouble-shooting. The tech discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the 'Send' key.... Read More

A Compaq technician received a call from a man complaining that the system wouldn't read word processing files from his old diskettes. The customer had stuck labels on the diskettes. Then rolled them into his typewriter to type on the labels.... Read More

A customer was asked to send a copy of her defective diskettes. A few days later. A letter arrived from the customer along with photocopies of the floppies.... Read More

Compaq is considering changing the command 'Press any key' to 'Press Enter key' because of the flood of calls asking where is the 'Any' key.... Read More

AST technical support had a called complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packed in!... Read More

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