- Customer: "I am getting a 'Page Cannot Be Displayed' message."
- Tech Support: "Ok, let's try our home page."
- Customer: "That worked."
- Tech Support: "Ok, let's try another page like www.cnn.com."
- Customer: "That worked too."
- Tech Support: "I don't see any problems then."
- Customer: "Well I tried that page I was trying, and it did it again."
- Tech Support: "What's the site's address?"
- Customer: "(address).com."
- Tech Support: "Hmmm. It looks like the site is down."
- Customer: "Yeah, I know it is. Can you fix it now, please?"
- Tech Support: "It's not one of our sites, so we can't fix it."
- Customer: "What do you mean you can't fix it? You are my Internet provider. You should be able to fix it."
- Tech Support: "No, we cannot. We do not own that site."
- Customer: "Let me speak to your supervisor. You're just stupid and trying to brush me off."
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Two students, who had spent the better part of their
class hour bragging about their computer skills, were becoming
increasingly frustrated while browsing the Internet. They were trying to
access a site that didn't exist, but they were absolutely convinced
the trouble was something else.
- Student #1: "The damn keyboard locked up again!!!"
Actually, a page was loading.
- Student #2: "Here, you have to pull the wires out." (yanks network wires out of the back) "When that happens, just pull those wires out and shove 'em back in. Does it work now?"
- Student #1: "No, it says, 'Reading File...Done.'"
- Student #2: "Oh, ok...that means your keyboard server is down. There's nothing you can do about it."
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From a post to a mailing list:
I am trying to learn HTML, so for every web site I visit I try to view the
WYSIWYG.
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- Student: "I can't find the place to type in the URT."
- Teacher: "The what?"
- Student: "You know the URT -- the thing that starts with 'www'?"
- Teacher: "Oh, URL."
- Student: "Whatever. Where do I type it?"
- Teacher: "On the blank line at the top."
- Student: "Where?"
- Teacher: "At the top!"
- Student: "I see no line."
- Teacher: "Is Netscape open?"
- Student: "Does it have to be?"
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