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A confused caller told the technician that the computer had said it 'couldn't find printer'. The user had tried turning the computer screen to face the printer, but that his computer 'still' couldn't 'see' the printer.... Read More

A customer called a tech support to say her brand new computer wouldn't work. She said, she unpacked the unit, plugged it in and sat there for 20 minutes, waiting for something to happen. When asked what happened when she pressed the power switch, she asked 'what power switch? '... Read More

A technician received a call from a customer who was enraged because his computer had told him he was 'bad and invalid'. The tech explained that the computer's 'bad' command and 'invalid' responses shouldn't be taken personally.... Read More

A friend had a brilliant idea for saving disk space. He thought if he put all his Microsoft Word documents into a tiny font they'd take up less room. When he told me I was with another friend. She thought it was a good idea too.... Read More

A technician advised a customer to put his troubled floppy back in the drive and close the door. The customer asked the tech to hold on, put the receiver next to the phone, crossed his room and closed the door to his room.... Read More

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